Tosot Direct Reviews
Tosot Direct Customer Reviews (6)
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Tosot Direct Customer’s Q&A
Tosot Direct FAQs
About Tosotdirect.com Payment Method?
Tosotdirect.com accepts various payment methods including PayPal, Credit Card, Google Pay, and Apple Pay. All major credit cards such as Visa, Mastercard, American Express, and Discover are accepted through the secure payment processor of Shopify Payments. This platform provides top-notch fraud protection by screening orders for potential fraud before clearing payment. It's important to note that when using Shopify Payments to pay with a credit card, the card information, including the card number, is not visible to the merchant.
In addition to these methods, Tosotdirect.com also offers a Shop Now, Pay Later option through Afterpay for products over $150. This allows customers to pay over 6 weeks with no interest. The purchase will be split into 4 payments, payable every 2 weeks. Afterpay also sends reminders to ensure payments are not missed. Late fees are capped at 25% of the purchase price.
Please note that the billing address should match that of the payment method to avoid delays in order processing. For more information and faster assistance, it's recommended to contact support@tosotdirect.com.
Tosotdirect.com Return Policy?
Tosotdirect.com has a 15-day return policy. If customers are not 100% satisfied with their purchase, they can return their unused items within 15 days of delivery for a full refund. However, customers are responsible for all return shipping charges in this case.
In terms of warranty, Tosot Direct’s warranty covers manufacturing and material defects from the date of purchase, subject to certain conditions and limitations. This warranty is limited to the repair or replacement of parts found to be defective in material or workmanship. All new units are eligible for a six-month extended warranty, which must be activated by registering the product within one year of receiving the machine.
As for the shipping policy, all orders will be processed and shipped within 2 business days after the full payment is received. The tracking number will be updated as soon as it's available from the carrier. If the item ordered is temporarily out-of-stock, the customer will be contacted by customer service representatives. All orders from the contiguous 48 United States are shipped via UPS Ground. Orders shipped via this method typically arrive within 5-10 days, depending on weather, peak season, or other variables. Customers are advised to contact Tosotdirect.com if they have not received their order within the 10 days of receiving the tracking number. Free shipping is also offered.
About Tosotdirect.com Prices and Cost?
Tosotdirect.com offers a variety of HVAC systems. The prices vary depending on the product. For instance, the 12,000 BTU Mini-Split Heat Pump Air Conditioner-230V is priced at $809.99, down from $1,099.99. The 18,000 BTU Mini-Split Heat Pump Air Conditioner-230V is available for $1,099.99, reduced from $1,699.99. The 9,000 BTU Mini-Split Heat Pump Air Conditioner-230V costs $629.99, a drop from $899.99. The 15,000 BTU RV Air Conditioner is priced at $1,109.99, down from $1,499.99. The Tranquility 8,000 BTU Window Air Conditioner is available for $299.99, reduced from $359.99. These prices are subject to change and it's recommended to check the website for the most current pricing. The site also offers a 15-Day Money-Back Guarantee and Free Shipping sitewide. They also have a Stress-free Protection Plan and US-based Customer Service. The site has over 5,000 positive reviews. Please note that this information is based on the latest available data and may not be up-to-date. It's always best to visit the website directly for the most accurate and current information.
About Tosotdirect.com Popular Products and Services?
Tosotdirect.com is a platform that offers a variety of HVAC systems made by GREE. The popular products include Split Air Conditioners with different BTU ratings (9,000 BTU, 12,000 BTU, 18,000 BTU), RV Air Conditioner (15,000 BTU), Portable Air Conditioners (8,000 BTU, 12,000 BTU, 14,000 BTU), and Window Air Conditioners. They also offer a Tower Fan and a Stress-free Protection Plan. The website features a section for Official Refurbished products. Some of the best sellers include Mini-Split Heat Pump Air Conditioners (12,000 BTU, 18,000 BTU, 9,000 BTU), RV Air Conditioner (15,000 BTU), and Window Air Conditioner (8,000 BTU). The website also offers incentives for reviewing products. They provide Free Shipping sitewide, US-based Customer Service, and a 15-Day Money-Back Guarantee. The website has received over 5,000 positive reviews. Tosotdirect.com also offers a collection of Open Box products at discounted prices, including dehumidifiers, portable air conditioners, and window air conditioners. They also offer refurbished products. The website provides information about their products, including a Sizing Chart for Mini Split AC and an explanation of why a Portable Air Conditioner might have two different BTU ratings.